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ACME Case Study - Points from our group...SWOT Part 2
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May 10 2007, 12:29 PM EDT by
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Thread started: May 10 2007, 12:29 PM EDT
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Read part 1 first to see the Strengths and Weaknesses...
Opportunities: 1) Community can be built globally - more collective to solve problems; 2) Search engines built in collaboration tools, will allow for it to become a performance support tool to break down and analyse information relevant to one's needs; 3) An example from a group member www. askme.com has been using this concept for some time now or a system similar, would allow collaboration and based on an organizational incentive program, could provide opportunities for quickest replies, most effective replies.
Threat: 1) Too much information, where do I start looking? 2) Cultural shift, is our organization ready for this, COO, might really have a hard time if structure or rights are not monitored carefully; 3) Moving to a TOI model (transfer of information) - is the organizational ready to take the information and apply into their daily learning/performance routine; 4) Losing my identity...could employees, units, sections of an organization feel threatened with the now "We" approach vs the "Me" approach - whereby "Knowledge Sharing is Power vs Knowledge is power" respectively.
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ACME Case Study - Points from our group...SWOT Part 1 (684 char limit)
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May 10 2007, 12:21 PM EDT by
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Thread started: May 10 2007, 12:21 PM EDT
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Strengths: 1) maybe have the CFO, use a collaboration tool with colleagues to come up with some guidelines or standard operating procedures to effectively use collaboration tools to types of collaboration and speed of collaboration...being proactive vs reactive; 2) Time Zones - real plus as one's day finishes in North America, another starts somewhere else in the world, thus 24 hrs development time on challenging issues (by the time we return to work in NA a solution or multiple solutions may be provided, but also new challenges as well);
Weaknesses: 1) Do we already collaborate in the workplace right now on a F2F means, will technology help us to do something that is not already part of our culture?; 2) What is the incentive for one's participation? An employee might say "I am already too busy, why should I join one more thing that may help with my performance on the job, but not proven yet to do this?"; 3) Without context, without timings and when contributions need to be made (a sense of urgency), the potential structure ...are we providing an environment for successful types of collaboration or speed of collaboration;
check out part 2
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Wiki Thought
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May 10 2007, 12:20 PM EDT by
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Thread started: May 10 2007, 11:58 AM EDT
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Many people added comments to this page when there was no initial content. Then, when the content was added, it appeared as though the comments were in response to the content, when in fact they weren't.
On a larger scale, with dynamic content, you have to be especially specific with your comments. If you just comment "I agree." and then the content changes, you've agreed to something completely different.
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Show Last Reply
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Last Reply:
RE: Wiki Thought
By: ,
May 10 2007, 12:20 PM EDT
Exactly! you hit it right on the head as far as the use and "correct" form of wikis.
That is something that we had actually discussed, people understand the difference between the comment and edit this page feature.
Some wikis are set up in tabs, so that it may be more apparent to an inexperienced wiki user.
commenting and replying to commenting and no initial content takes the form of a bulletin board vs an actual wiki.
i suppose the nature of this actual exercise creates a bulletin board atmosphere.
Ideally, I imagine the correct form of a wiki for this exercise would be:
1. The Case Study page would have an explanation of the Case study.
2. Each group would link their "idea" off this orginal case study page.
3. Members within the group would edit their indivual case study page; external users to this group would then use the comment feature for feedback to that group.
With this said, there is no "correct" use of a wiki. But, I see your point and agree.
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Anonymous |
Authorship...
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May 10 2007, 12:09 PM EDT by
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Thread started: May 10 2007, 12:09 PM EDT
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This is an interesting question...as mentioned earlier people post and want or don't want to be anonymous for different reasons.
Listing the author:
Ego..."look at me, look at what I wrote...recognize me...give me a banana."
Creating discussion and communication -- having a discussion with a known person or group, therefore making it more real
Remaining anonymous:
Confidentiality -- being able to post items that may be useful to bring up, but are sensitive (without being damaging to anyone, of course)
Personality -- I think that introverts may not necessarily feel that they need this sort of recognition (such as myself)
When there are multiple editors/writers -- someone will get in there and re-write (and if someone thinks it's there post that may not go down so well)
Is it better to
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Anonymous |
ACME Brainstorm
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May 10 2007, 11:22 AM EDT by
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Thread started: May 10 2007, 11:22 AM EDT
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I like the idea of having the user ratings... to show validity of sources in a wiki.
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ACME
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May 10 2007, 11:14 AM EDT by
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Thread started: May 10 2007, 11:14 AM EDT
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Wiki ideas
- Moderated - slower but editorial can avoid some legal issues
- Disclaimers - shows content is potentially incorrect
- Communityy Based
-- User Profiles including user rattings (gives confidence in users similar to ebay)
- Article ratings
- Needs cultural acceptance - must be approved top down
- Potential topics
-- FAQs
-- Sales War Stories (wins/losses)
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Anonymous |
ACME - Industrial Workforce Collaboration Brainstorm
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May 10 2007, 11:14 AM EDT by
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Thread started: May 10 2007, 11:14 AM EDT
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Possible ideas for ACME's Industrial Workforce Collaboration include a Kiosk (as all might not have constant access to PC) with the following collaborative ideas on the kiosk applications: Idea Generation or Process Improvement program; FAQs (Wiki); Wiki tool with rating system; incentive or recognition program for teams with implemented ideas; and maybe a "poll/survey" question of the day that either drives information dissemination or options to do a particular task - gain buy in from the get go.
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